Fiverr - Complaint
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New ReviewerI paid for a logo design and I lost money due to the lengthy time that it took for design. I told designer I was not happy with logo and it needs to be changed.
She did not revised the design the way I told her. She told me she had COVID 19 and been in the hospital. I put in a request for my money back and she declined it. She did not change anything like I asked .
I requested an order cancellation through Fiverr and never got a response. I went to check up on if I got a refund and the designer approved my design and I told her I was not happy with it. She still took my money and she knew I was unhappy with the design. She started going back and forth with me telling me it my fault and she did her job.
This is very unprofessional and I am not looking forward into working such amateurs.
The rules states that if anytime I do not like the work I am entail to get my money back at any time. I tried on Fiverr support and still no response
User's recommendation: Designer tasty logo for your food brand is a SCAM.
Monetary Loss: $300.
Preferred solution: Full refund.
Fiverr Pros: Fair price.
Fiverr Cons: Sellers not qualified to do work refusing to cancel.
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