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Contact Fiverr Customer Service

How to Reach a Person at Fiverr

Verified Contact Information

Toll-Free Number:

  • 1-800-736-3001
    US
Call Now
Send Message

Investors/ Franchising:

  • 1-781-575-3100
    International

Customer Service:

support-team@fiverr.com

Investors/ Franchising:

investors@fiverr.com

Legal:

dmca@fiverr.com
DMCA Inquiries
privacy@fiverr.com
Privacy Inquiries
workspace-support@fiverr.com
Privacy Inquiries

Media:

optout@fiverr.com
Opt-out of Marketing Emails
press@fiverr.com
Press Inquiries
community@fiverr.com
trademarkcomplaints@fiverr.com
support@fiverr.com

Fiverr Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Fiverr Phone Number
1 (800) 736-3001
Average Hold Time
00:05:30
Average Calls duration
2 minutes
Most Popular Fiverr Email Address
support-team@fiverr.com
Fiverr Live Agent Availability
4% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
View full overview

How to Contact Fiverr Customer Service?

Most Popular Number:

(800) 736-3001
US
Total calls: 4 877 Issues resolved: 58 Last call: Jul 16, 2026

It is easy to contact the Fiverr customer support team by dialing their toll-free number, 1-800-736-3001. You can use this Fiverr customer service number to get answers to the problem you are facing or request more information about the company's offerings. The best part is this number is available 24 hours, seven days a week. So you can receive help no matter what problem and when you face it. For international and franchising-related topics, dial another Fiverr phone number: 1-781-575-3100.

The Fiverr customer service team can easily be contacted via published phone numbers. However, there is an option to visit the Fiverr support team at the company's corporate office address. The address is Fiverr International Ltd, 38 Greene St, New York, New York 10013, United States. There is one more location that you can stop by if you have problems to resolve. The address is Eliezer Kaplan Street 8, Tel Aviv, - 6473409, Israel. These addresses function not only as the operational nerve of the company but also have departments that provide a seamless experience to its customers no matter where they are.

The company has ensured that there is more than one published Fiverr support email address to help its customers. One of the Fiverr customer service email addresses is support@fiverr.com. The second email address you can send your queries to is support-team@fiverr.com. From general inquiries about Fiverr to usage and perks, the Fiverr customer support team is trained to assist you with any questions. There is one more email address, and it is specific to the trademark. The Fiverr support email address for this department is support-team@fiverr.com.

PissedConsumer Club

Contact Information

Fiverr Website:

Fiverr Help Center:

Corporate Office Address:

Fiverr International Ltd
38 Greene St
New York, New York 10013
United States

Other Info (opening hours):

Other Location:

Eliezer Kaplan Street 8,

Tel Aviv, - 6473409,

Israel


More contact details

Fax:

+972-3-6317882

Summary of Fiverr Customer Service Calls

5.1K TOTAL
CALLS
02:01 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fiverr?

Account Question:

  • “Account suspension”
  • “Not active gig”
  • “Need to log in a d get purchase receipt”

Request for Information Question:

  • “How to give a seller feedback”
  • “Looking for a GoFundMe expert”
  • “Social media help”

Payments and Charges Question:

  • “You have the wrong debit card information because I need to get my refund that you sent an email to me but Wrong# card number”
  • “I've paid for a freelancer through Fiverr and I haven't gotten a response and I've sent all of my information that was needed and my idea so I need help as to finding out when I will speak with him or chat with him”
  • “Fraud”

Refund Question:

  • “Want a refund”
  • “Refund”
  • “I need a refund form a”

Product/ Service Question:

  • “Scammed out of money by recent swevice provider for work never done and falsified info to fake completed job”
  • “I've just sent over my product that I wanted five or two fulfill I found the freelancer and it says now it's saying I'm not the sending money to after I speak with him but I've already sent everything including my projects so what do I do”
  • “About work that’s not been finished and I can no longer get in contact with the person that was dealing with app”

Activation/ Cancellation Question:

  • “There was an order canceled and you’ve got the wrong debit card. I need to give you the correct information to receive my refund.”
  • “Cancel”
  • “Freelancer won’t cancel”

Staff Question:

  • “To get a service”
  • “Horrible customer service”
  • “Moving service”

Website/ Application Question:

  • “Website”
  • “Want to hire person to upload photos to my existing website on WordPress”
  • “To build my website”

Shipping and Delivery Question:

  • “Never received my order”
  • “Have not received any follow up”
  • “Never received order”

Return/ Replace Question:

  • “I need to change my phone number because the one one file I don’t have anymore”
  • “I have the correct password why incorrect please help me check it out”
  • “Change a flyer”

Cards Question:

  • “My recent business card order i kept asking him if the font would be small he said no I just picked up the order of business cards and the font is extremely small and you can barely read it i am extremely displeased”
  • “Problém with card”
  • “My credit card payment did not go through and now don't see credit card payment option anymore”

Employment Question:

  • “Someone stole my money and did not complete the job”
  • “Not doing the job”
  • “I got a job offer on WhatsApp is that a scam”

Other Question:

  • “Resolve issues”
  • “Cause”
  • “Logo”

Compare Fiverr Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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