Fiverr
Fiverr Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fiverr has a 1.9 star rating from 301 reviews; 17% would recommend and most consumers report dissatisfaction with reliability and customer service.
Key Takeaways for Future Customers
- Read Fiverr reviews and vet sellers before hiring.
- Keep payments and messages on-platform to preserve dispute options and refunds.
- Expect medium pricing but variable quality and many customer complaints about support.
Negative Feedback / Risk Areas
- Poor customer service and hard to contact leading to unresolved disputes.
- Freelancer scams, ghosting, off-platform payment requests and refund delays.
- Account suspensions and login/verification problems.
Positive Feedback
Some users note many options and occasional good communication and quality deliveries.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fiverr has a 1.9 star rating from 301 reviews; 17% would recommend and most consumers report dissatisfaction with reliability and customer service.
Key Takeaways for Future Customers
- Read Fiverr reviews and vet sellers before hiring.
- Keep payments and messages on-platform to preserve dispute options and refunds.
- Expect medium pricing but variable quality and many customer complaints about support.
Negative Feedback / Risk Areas
- Poor customer service and hard to contact leading to unresolved disputes.
- Freelancer scams, ghosting, off-platform payment requests and refund delays.
- Account suspensions and login/verification problems.
Positive Feedback
Some users note many options and occasional good communication and quality deliveries.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Santa Barbara, California
Thank you for your messages to me and in faith I have good feelings about your company . I am 85 years old now sick for 4 days and I will find the time to reach your good office regarding Fiverr ! Ok
- - The buyer reports unauthorized charges, order changes by the seller, and fraud and harassment by sellers, seeking platform resolution.
Dear Pissedconsumer, I have used Fiverr for almost 12 years for I am an author and a writer and still, However, Fiverr has gone wild against me for the reason that my bank has declared and stop to get the $ 24.60 as fraud. The seller Sami666 was working my small project that charged me for $ 20.00 as I have approved it.
But then, I did not realized that he cancelled this order and replace it with $ 70.00. I was sick then and in the box he delivered that I have not opened even now that I did not approve for their is a part that I have not sent to complete the video. Bu,t then Fiverr has already charged my credit card without my approval. Please continue our communication for this is important that another Fiverr seller was trying to ask more money for another video that I asked him to merge for $ 30.
and took me out of Fiverr via his email fraud and nasty to get more money and broke the terms of Services of Fiverr as enclosed.
He has been harrassing me for more money because I tried to help him and when I iin God's name I sent him $ 80, Via Paypal, he lured me more and more and I believed that Paypal sensed that he was scaming me, Paypal held the money to protect me, These are cruel people. God bless!
- Some sellers are good and some are not
- Phone outside fiverr
- Sellers will take email
- Fiverr are very rude to buyers
- There is no free speech in fiverr
- Sellers not qualified to do work refusing to cancel
Preferred solution: Deliver product or service ordered
User's recommendation: Fiverr is a money grabber for sure that people like me must be careful .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Calgary, Alberta
Terrible customer service
I'm trying to tell you that a freelancer threatened me and I cannot get a hold of anyone. Can someone pick up the phone?
Preferred solution: Punishment to the freelancer
Lewiston, Maine
Freelancer lies about order delivery
- - Ordered Mar 16; virus reappeared after Mar 30.
- - Elvan claimed Apr 3 finish; access gone; cancellation declined.
I ordered from *** on March 16th for my websites attack. He worked on it until March 30th.
He delivered once but the virus reappeared.I hired a new security freelancer on April 2nd, we changed my WordPress account credentials that day. *** said he finished my work on April 3rd. It's a lie because he didn't have access to my account anymore. It took 4 days for the new freelancer to restore my website with everything.
I cancelled my order for results failure but *** declined it. What is the next step?
I attached a few pictures of Elvan delivery results when my website was under attack (6 first pictures).
The last picture is my restored website after the security freelancer work .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Forest, Virginia
The freelancer ghosted me after payment
Freelancer completed a small project for me. Then asked that I pay them through another source and use WhatsApp. They took $1000 and will not return any communication and have closed their account.
- Small jobs under 20 dollars
- Will complete a job just to lure you and then rob you when you think they are trustworthy
Preferred solution: Deliver product or service ordered
User's recommendation: Scam. They get you to trust them then rob you
New York, New York
Scam artist on FIVERR
- - Cannot recommend due to poor communication, missed deadlines, incomplete features; revisions ignored; payments outside Fiverr reduce protections.
Caution: I would strongly advise exercising caution before hiring this freelancer. I originally hired him after he contacted me with an AI-generated prototype of my website.
The concept looked promising, so I decided to move forward with the project. Unfortunately, my experience after that was very disappointing. Communication became inconsistent, deadlines were repeatedly missed, and many of the features outlined in our agreement were either incomplete or did not function as intended. I also requested revisions on multiple occasions, but those requests were largely ignored.
To make matters worse, after paying a portion of the project through Fiverr, I was persuaded to send additional payment directly to his bank account. That decision ultimately left me with far less protection than if I had kept all transactions within Fiverr.
Based on my experience, I cannot recommend this freelancer. If you decide to work with him, I strongly encourage you to keep all payments and communications on the Fiverr platform to ensure you have the protections Fiverr provides.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot responding to my login
Absolutely nothing very poor customer service feature ,this requirement is a joke. Just a poor software update not a smart system at all
- Poor service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lansing, Michigan
My account was suspended permanently
My account is still suspended. I would like to know why and if the suspension can be lifted.
Please let me know as soon as possible. I would greatly appreciate it.
User's recommendation: Trying to get a hold of customer service is hard and your account can be suspended without your here say
Hartland, Wisconsin
Want a refund
A freelance cold caller failed to follow the rules, and my order was canceled due to them going outside of Fiverr to communicate. I want a refund because I will not use this service again. I don't trust the people on the other end.
- Good for finding freelance work
- Its not dependable
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI assigned a document to one of the...
- - Revisions requested May 19 but not delivered.
- - The freelancer went unresponsive.
- - I finished the work and want a refund; [GEOGRAPHIC_DATA] declined.
I assigned a document to one of the freelancers. They said it would be ready, and on May 19, I asked for revisions.
It is now June 1, and I never got a revision. The person stopped responding to my messages. I sent it to the [GEOGRAPHIC_DATA], and now they have declined it. I want my money back.
I did the work myself and got it completed, and I have no other work for them. Can you please look up my account and come up with a solution?
Preferred solution: Full refund
User's recommendation: Do not use this seller
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHired professional to use AI?!
- - Hired for a professional Shopify site; colors and design were off.
- - Paid $270; not worth the price and no refund or recommendation.
I hired her to help me create a Shopify account and make it look professional. And how I wanted it to, and she did everything, but what I asked her to I told her to do bright colors.
She used brown. I told her to make everything a certain way description. ***, it was all AI pathetic that y'all would even allow her to use y'all. A 5-year-old could have done as much as she did for $270.
Such a rip-off and would not even give me a refund. It's bullshit.
I'll definitely never recommend y'all. Don't use fiverr
- Many options
- Unprofessional
Preferred solution: Full refund
User's recommendation: Don't use Fiverr unless u want it to look like a child did it!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund of money unsatisfied job
He sent me the design and I told him I need PDF file with *** from the beginning. He does not know how to do PDF file.
Preferred solution: Full refund
User's recommendation: Don’t use him
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
I am writing to follow up on the...
I am writing to follow up on the withdrawal of funds from my disabled account karolineanndelaney. The 90-day holding period for my remaining balance of $200 began on February 2, 2026, and was completed yesterday, May 2.
Could you please provide an update on the status of these funds and send the necessary instructions or link to facilitate the withdrawal? Thank you for your assistance.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Scottsdale, Arizona
I been scammed from this lady
- - They claim they were scammed by Eleanor M and want money back.
- - Says $20,000 from their campaign was collected but not given.
- - Warns others to stay away.
Do not trust anyone who works for them they won’t even help you when you been scammed u can’t even talk to a live person it’s 100% scam run far away
I need your help I got scammed
To get my money back
Eleanor M
Scammed me she is a fraud took money didn't raise me a dime she knows I'm dying of cancer she took full advantage of me stay away from she will scam you
Read this below she stated she collected $20 Grand off my campaign and hasnt given it to us do you believe that she is why we cant afford to get our treatment done she should be in jail
- U will be scammed they allow fraud
Preferred solution: Full refund
User's recommendation: Do not hire her she a fraud
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFreelance Cliet
- - Retained Frem J on Fiverr.com for a software upgrade.
- - Paid 9k-10k so far with no working software or ROI; please deliver the upgrade and keep his word.
I have retained service from one of your programmers, namely Frem J, on Fiverr.com. I have paid up to 9k to 10 thousand dollars so far and have no working software or return on investment. Please make him keep his word and deliver my software upgrade.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Warwick, New York
I’ve been scammed thru Fiverr
I was scammed and found it impossible to reach Fiverr to work it out.
I pad someone $159 then he requested a tip then an addition $500 he keeps asking for more $ to promote my fundraiser as I just realized the whole thing is a scam the only thing he is doing is asking for more and more money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrders
no human contact no way report an issue fiverr no one ever answered no way to contact any one this is a scam company I hate all this Ai stuff no one is responsible for any thing any more
- All bad
Preferred solution: i need all my orders and documents submitted to fiverr for atty davis
User's recommendation: beware
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This company will not respond they don’t care about anything they don’t answer the phone they blow you off this app is a complete joke do not use the app feverr it’s a complete waste of time they promote scammers and con artists I put pictures of everything the con artist said she is a complete disgrace to her self BEWARE THEY WONT HELP YOU WHEN YOU GET SCAMMED WHAT KIND OF A COMPANY IS THIS ???